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Business man looking up and thinking about his network of people that connect to each other.
Are you getting the most out of the creativity of your people? Most organizations don’t realize how much insight their people can bring to a product.
by

Manj Sohal

There are pills on the table for a person to take whenever he is sick in the office.
Be ready to thrive as change comes by putting your operations first, enabling your employee benefits division to be nimble and ready to respond.
A person is drawing a dartboard to illustrate his point of achieving set goals.
By improving communications between service staff and producers, alignment can be enhanced, efficiencies gained, and clients are better served.
by

Dan Epstein Tagger

The new technology is introduced by the company which will change the whole system of the company
Technology has had a transformative impact on the way our industry does business and has enabled outsourcing/business process outsourcing (BPO).
by

Christopher Watkins

The water is sinking to a hole which is a scary situation for all the sea animals.
You can have great assets, great people and still be expending excess energy, spinning your wheels and suffering considerable loss in output.
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Dan Epstein Tagger

The time clock is sinking into the hole which is sucking everything.
Learn about the origins and evolution of insurance industry outsourcing and the economic principles that laid the foundation for modern outsourcing.
by

Dan Epstein Tagger

The warning sign illustrates the danger of attempting to reach the information.
Recently publicized ransomware attacks (“WannaCry”) have reminded many about the importance of cybersecurity vigilance.
The inside of the lightbulb is shown to show how it functions.
In the insurance industry, people think of ‘outsourcing’ as delegating low-value tasks. In reality, we outsource mission-critical work all the time.
by

Matthew Bruno

The soldier is the winner and mvp of the chess which beat the opponent.
You can’t write the procedures and train your staff in a ‘one and done’. You need to maintain awareness and training to avoid complacency.
The sign shows that the left turn is unavailable as you drive ahead.
Industry consultants typically find 30% waste in the insurance processes they map. Sometimes, the best business lessons come from unexpected places.
by

Patrick Armstrong

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